Posts Tagged ‘Servant Leadership’

Here is a great book co-written by one of the late John Wooden’s former players, Andrew Hill, who went on to be a greater success off the court than he ever was on the court. He attributes much of his success to the 21 secrets he learned while playing for John Wooden at UCLA. Take a look at the list then pick up the book it is a great read. 

Be Quick-But Don’t Hurry

Andrew Hill & John Wooden

Secret #1: The Team With The Best Players Almost Always Wins

Secret #2: Be Quick-But Don’t Hurry

Secret #3: Focus On Effort, Not Winning

Secret #4: Keep It Simple

Secret #5: Make Your “Yes” Mean Yes

Secret #6: Balance Is Everything

Secret #7: A Good Leader is First & Foremost, A Teacher

Secret #8: Game Time Is When The Coach’s Job Is almost Over

Secret #9: A Great Leader Cannot Worry About Being Well Liked

Secret #10: Great Leaders Give Credit To Others, But Accept The Blame Themselves

Secret #11: Seek Consistency—Avoid Peaks & Valleys

Secret #12: Fairness Is Giving All People The Treatment They Earn & Deserve

Secret #13: The Team That Makes The Most Mistakes…Wins!

Secret #14: Surround Yourself With Strong, Opinionated People

Secret #15: Teamwork Is Not A Preference, It’s A Necessity

Secret #16: Rules Are Made To Be Followed, Not Broken

Secret #17: Concentrate On Your Team, Not The Opposition

Secret #18: Adjust To Your Players—Don’t Expect Them All To Adjust To You

Secret #19: Failing To Prepare is Preparing To Fail

Secret #20: Practice Doesn’t Make Perfect, Perfect Practice Makes Perfect

Secret #21: Be Honest, Direct, & Willing To Risk It All For Your Beliefs


I want to introduce to servant leadership in action through an organization called Truth In Nature . This organization was started several years ago by a former co-worker Jeff Davis and his wife Carrie.

Here is a summary from their website ( )  that best describes what they are all about:

Truth in Nature is a single parent youth organization that is based in Paulding County, GA.  We reach out to single parent youth in middle and high school in our local communities to get them involved in the outdoors.  We have youth involved that have experienced divorce, death of parent, parent incarceration, living with grandparents, and even parent way with military or career responsibilities. These are just some of the examples of the youth we involve.  During our outdoor programs and activities we take the opportunity to minister and share Christ with them while emphasizing walking a Christ filled life into their young adult years and beyond.  

God’s outdoors is a unique place to form bonds and experience Christ.  His nature is all around you and during our programs  you could find yourself out on the lake fishing, floating down a river on a tube, sitting in a deer stand, camping under the stars, or horseback riding through the hills.  You are surrounded by His creation.

We look forward to what God has lined up for us at every program and are always welcoming new faces.  Please explore the  website to find out more.  ( )

We look forward to hearing from you!

Tight Lines, Steady Aim, Cleansed Heart!

Jeff and Carrie Davis

This couple is putting their leadership abilities to work to invest in the lives of our youth in this area and are having an eternal impact on many young people. What a great example and standard this couple is setting for the rest of us to step and follow.

Check out the event below or go to their website to see how you can support this great organization and a have a part in supporting these servant leaders who are having an eternal impact on many young lives.

Marcus Buckingham

  • Standout

Michael Hyatt

  • Platform: Get Noticed in a Noisy World

Patrick Lencioni

  • The Advantage

Bernie Marcus

  • Built from Scratch

Urban Meyer

  • Urban’s Way: Urban Meyer, the Florida Gators, and His Plan to Win

Mark Sanborn

  • Up, Down, or Sideways

Andy Stanley

  • Enemies of the Heart
  • The Principle of the Path
  • When Work and Family Collide

Soledad O’Brien

  • The Next Big Story: My Journey Through the Land of Possibilities

Truett Cathy

  • Wealth, Is It Worth It?

Sheena Iyengar

  • The Art of Choosing

Laura Ling

  • Somewhere Inside: One Sister’s Captivity North Korea and the Other’s Fight to Bring Her Home

John Maxwell

  • The Five Levels of Leadership
  • The 360 Degree Leader

Tim Tebow

  • Through My Eyes

General Hugh Shelton

  • Without Hesitation: The Odyssey of an American Warrior

Jeremie Kubicek

  • Leadership is Dead/Making Leadership Come Alive
  • Humble for President

Marcus Buckingham

Strength strategist, best-selling author and researcher


Stand Out-His newest book 

  • Started out by discussing many of the choices he had made in his life concerning his career and how it unfolded over the years.
  • These choices I have made just felt right, felt authentic. 
Authenticity is your most precious commodity!
If you lose your own authenticity you have lost everything!
Leadership Development in the Age of the Algorithm
  • Every content deliverer, has to say to the customer:  Who are you?
  • Have you noticed the first question content providers ask today is: who are you?
  • Netflix gives you a movie quiz and as a result your home screen is different than mine.
  • NY Times, far right column is things you will be interested, your algorithm for their content.
  • Google, Amazon, Facebook all have your algorithm in place and that determines the book recommendations and ads you see on your home pages each day.

The only places we notice it now is where it is not at yet!

  • Leadership is idiosyncraticleadership does not fit into the competency models, that person does not exist in real life, those are only models, someone’s compilation of what an idea leader should and should not be, leadership just does not fit into that box!
  • Studied various companies to see what made them successful, what made them great at what they do (Evaluated companies such as Best Buy and Hampton Inn)
  • Discovered these companies had various leadership styles, and those leaders used different techniques to come up with excellent results. 
  • People often capture the technique but mess the concept of what the technique has captured. Many times companies try to roll out techniques across the entire organization without fully understanding the true reason for that techniques success. 
  • You must remember that you can teach any leader the right concepts like reflecting back when you find excellence happening in your organization, but this often gets confused with teaching the techniques instead.
  • Everyone got fixated on the “technique” being used and not on capturing excellence and reflecting it back to the people who are exhibiting the great behaviors that lead to the great results.
  • Many companies then create culture of rules for the techniques being used and totally nullify the effectiveness of the “technique” because it was being executed without an understanding of what actually made that work for that location.

Techniques of one leader are not easily transferred to the practices of another leader!
  • You have to pick your own algorithm.
  • What’s your edge as a leader, you particular competitive advantage?
  • If we understand this, we can teach you the proper techniques that fit your edge
The 9 Strength Roles
  • We measure you on 9 strength roles and you are defined by your top two.
  1. Advisor: What is the best thing to do? You are a practical, concrete thinker who is at your most powerful when reacting to and solving other people’s problems.
  2. Connector: you are always looking to see what is best in us, you are a catalyst, your power lies in your craving to bring two people or ideas together to make something bigger and better than it is now.
  3. Creators: what do I understand? I need time to process information, I don’t like surprises, I need quiet time, you make sense of the world, pulling it apart, seeing a better configuration and creating it.
  4. Equalizers: what is the right thing  to do, you want to make things right, you see world as moral commitments, you do what you say you are going to do, you are a level-headed person whose power comes from keeping the world in balance, ethically and practically.
  5. Influencer: always selling, everything about you is moving me from where I am to your agenda, you engage people directly and convince them to act. Your power is persuasion. 
  6. Pioneer-what’s new, what’s next, walk around corner and see for ourselves what is there, you see the world as a friendly place where, around every corner, good things will happen. Your power comes from your optimism in the face of uncertainty.
  7. Provider: No person gets left behind, you go one by one and ask each person, are you OK? You create an environment where I believe you care in genuine manner, this creates innovation and creativity. You sense other people’s feelings, and you feel compelled to recognize these feelings, give them a voice, and act on them.
  8. Stimulator: You ask how can I raise up the energy level in the room? You feel responsibility  for the emotional status in the room, you invigorate us. You are the host of other people’s emotions. You feel responsible for them, for turning them around, for elevating them.
  9. Teacher: how I learn? How can you learn? You see yourself as a work in progress, you see others as a work in progress as well. We are never done learning. You are thrilled by the potential you see in each person. Your power comes from learning how to unleash it.
  • When you study the best performers in a particular field you don’t necessarily find the same profiles in the top performers.
  • There is no perfect leadership profile, only perfect practices that fit your profile.


What is the greatest value you bring the team?

Steve Jobs example of how the 2nd time at Apple he was better version of himself, more persuasive, more effective, got fired from his own company first time around but was much more effective the second tenure.

How do you take what is unique about you and make it the most effective?


  • Situational Judgment Test is to determine which are your top two strength roles. The Stand Out test put you in different types of situations and ask what would you do? From this your top two strength roles are determined.
  • Your summary of your results will be a summary of what you would do, not based on what you see yourself as, or what you think you are, it is based on your behaviors.

Sheena Iyengar

Author of The Art of Choosing & world-renowned expert on choice

  • What is leadership?
  • How is effective leadership defined?
  • How did you get to your position of leadership?
  • How did you get where you are today? 
  • How did you achiever your level of success?
  1. Fate?
  2. Chance?
  3. Choice? This results in critical actions taken at critical moments

No matter how you tell your story or any story of success there will be elements of truth for each of these three!

  • Choice is only one of these that puts control in your hands!
  • Choice is the powerful tool for determining our future.
  • We are all the sum of our choices.

Impactful leaders surround themselves with many opportunities for choice!

She displays picture of 7 cans

  • How many choices of soda? 
  • Most of us would say 7 choices, but there are some who see this as just one choice. It depends on your perspective.
  • It is all just soda, to some that is just one choice, soda or no soda.
  • Residents of excommunist countries all commented that there is only 1 choice, soda or not soda.

Our culture teaches much about how we should make our choices.

  • Residents of ex-communist block countries were overwhelmed with all the new choices when they came out of those cultures.
  • Our cultural assumptions impact our choices.
  • Effective leaders see choices through others eyes.
  • People making a choice actually buy more when there are fewer options.
When faced with choice overload we: 1) Delay 2) Make Worse Choices 3) Less Satisfied with what they have chosen ( Ask themselves what if? continually
How do great leaders make choices?
  • Great leaders are great practitioners in the art of choosing.
  • Effective leaders spend time only on the choices that matter
  • 50% of decisions CEOs make is in 9 minutes or less, only 10% take an hour or more
  • Great leaders are choosy about the choices they make
  • Making good choices is an art, in order to do it well it requires you to examine and discover yourself
  • Great leaders are great at the art of choosing
  • Choice has its limitations, have to be willing to relinquish it at times

People become greedy when they loose the value of that which is free!
  • The trick to take advantage of choice while not becoming subject to it
  • A leader is someone who can live with nothing but has everything.

You can write your own story. When you choose with wisdom and compassion you are on your way to mastering the art of choosing.


  • We make a decision that is important then we manage it the rest of our life!
  • When I was asked what my growth plan was back in my 20’s I had nothing to say because I had none, I did not know that I needed one.
  • Growth is not automatic, it requires intentionality 
  • “15 Laws of Personal Growth”, John’s new book coming out this fall.
First 4 Laws of Personal Growth 

Law #1:  Law of Intentionality-growth doesn’t just happen, we have to grow on purpose 

  • We must make a choice to grow!
  • For years I never found a person that did have a personal growth plan 
  • We don’t automatically get better.
  • We don’t automatically grow.
  • Only thing automatic in life is death. 
  • There’s a choice you have to make in everything you do. So keep in mind the choice you make, makes you. John Wooden
  • His dad paid him to read good books from junior high up, not paid an allowance to do chores 
  • I will put my money where my values are! 
  • My Dad put good books in my hand. 
  • My father was very intentional about helping us grow. 
  • James Allen-“As a man thinkith” Book 
  • We want to change everything around us except us! 
  • Everything gets better when we get better 
  • You have to crock pot leaders, it is a process, you must intentionally grow leaders.

Key to this law: The secret to growing intentionally is growing every day


  • My Secret of success is determined by my daily agenda 
  • Be intentional every day 
  • Your Growth Plan must be: Simple, Basic, Practical, Applicable so you can do it every day. 
  • Daily learn how to grow and develop myself
  • Your greatest investment that you will ever make is in yourself, your personal growth.
  •  If you wouldn’t bet on yourself, then why should anyone else?
  • You want to bet on yourself and investing in your personal growth is betting on yourself. 
  • Make a decision to live daily a life of personal growth and development 

 Law #2 Law of Awareness

  • I have to know me to grow me
  • How do I do this?

#1 Requirement?

  •  What is required of me?
  •  What do I have to do?
  • What is expected of me in life?
2. Return?
  • What gives me the greatest return?
  • What do I do well?
  • Strength Zone, what is your strengths?
  • I work on what I do well
  • Take your personal growth effort and put it to your strengths, focus on your strengths!
  • Weak only becomes average after lots of work, no one wants to be just average
  • Discover what you do well and then put all your energy into developing what you do well
  • If you work on your strength then you can become excellent! 
  • You can become the best you that you can become if you focus on your strengths.

#3 Rewarding?

  • What is rewarding to me?
  •  What do I enjoy doing?
  •  Find what you like doing.
  • I have a problem, I can’t discern between what is work and what is play.
  • I love what I do.  

Add these three up and you get Passion!

  • When people have passion they have energy
  • I love being around people with passion 

#4 Law of Environment

  • Growth thrives in condusive surroundings
  • Many of us are not in a good growth environment
What Makes Up A Growth Environment?
1. Growth environment is a place where others are ahead of me, smarter, faster, better leader, etc
  • If you are at the head of the class you are in the wrong class

2. Place where I am continually challenged.

3. Place where my focus is totally forward, yesterday ended last night, it is over get over it, not where I was, it is where I am heading

4. Place where atmosphere is affirming, like minded, growth oriented and directed.

5. Place where I am often out of my comfort zone, over my head, doesn’t matter how deep it is, you are over you head

  • Always want to be out of comfort zone, it will cause you to stretch, but not out of your strength zone 

6. Growth environment is a place where I am excited everyday

7. A growth environment is a place where it is understood that failure is not my enemy, there will be a lot of failure, lots of mess ups, learn to fail forward. 

8. A growth environment is a place where other people are growing.

9. A growth environment is a place where people desire change.

10. A growth environment is a place where growth is modeled and it is expected of me to grow.


Tim Tebow

NFL quarterback, Heisman Trophy winner & best-selling author

Interview comments at Chick-fil-A Leadercast May 4, 2012.

  • I really care about what I do, willing to put it all on the line, really passionate about what I do. Passion is more than motivation, hype. Those are temporary. Passion keeps you going when you’re tired, worn out
  • Leadership is ability to influence someone else
  • Everyone has someone you can you influence, someone is watching you and you will impact and influence them by what you do good or bad, you will impact them by the way you live your life
  • Someone else’s life is going be different because of their encounter with you, could be good, could be bad, but you will influence others as you walk through life
  • Trying moment: loss to Ole Miss while a Gator, we were’nt the toughest team, we lost because we didn’t have the highest character, we were going through motions, we were not focused. Character is doing something with all your might. We did not do that on that day.
  • Discussing how he handles frustration: I consistently work hard and prepare in order to be ready when my number is called, you have to ready and willing to go when you number is called, you have to work hard and prepare when you are not in game so that you are prepared when your opportunity comes. When the opportunity comes you have to be ready to deliver the results.
  • Discussing how he handles all the criticism that is often targeted at him: You can’t control what others say or think, but can control your own attitude, you can control your effort and how you work and perform. I don’t worry about what I can’t control and focus on what I can. Don’t waste energy on what you can’t control, criticism, attacks etc, spend energy on only what you can control. 
I have learned and know that it doesn’t matter what my future holds because I know who holds my future. 
  • Leaders don’t get stuck focusing on the attacks, leaders instead focus instead on attitude, effort and executing.
  • Discussing his perspective about football and life: At the end of the day it is just  a game, I see it as an opportunity to take the platform I have been given to help others in need, to make a difference in the lives of others. I want to make someone else’s life better because I’m here. If you have that attitude it will change your day & your life.
Are you waiting for every day to end or are you trying to get better and hoping to make someone’s day better?
  • It frustrates me when celebrities say they aren’t a role model. Yes you are; you’re just not a very good one!
  • Discussing being a brand: be real, be who you are ,be authentic, someone who wants to make a difference
  • I see everyday as a constant struggle and battle to grow in your leadership
  • When I get up in the morning I am thinking that I can’t wait to get better today,  I want to make someone else’s life better today because  I am here

Tebow’s 3 questions to ask yourself as a leader

1.      Do you love what you do? A Leader is someone who loves what they do, how can you lead if you don’t love what you do

2.      Do you have passion about what you do?

  • Leader is someone who loves what they do, how can you lead if you don’t love what you do
  • Are you passionate about what you do?  Passion comes from down deep, whether you feel good or bad you do it anyway

3.      Are you willing to sacrifice? Being a leader requires sacrifice on your part

  • Leaders lead by example whether they intend to or not.
  • You will make a choice today. What will you choose today?

Here is the first installment of my summary and highlight notes from today’s Chick-fil-A Leadercast that was broadcast globally to more than 125,000 people at more than 800 locations.

Andy Stanley

Choices & Leadership

Leadership Confessions

  • As a leader I may be in charge, but I have to realize I don’t have all the answers.
  • As a leader I am not necessarily the  smartest person in room.
  • As a leader I may not even be the best leader in organization.
Leaders Making Choices

Leaders are important because of Uncertainty

  • We know we never have all the info we need to make a decision
  • As the leader at the end of the day your organization turns to you and you have to make a decision.

Uncertainty-we hate it, yet this is why in part you are where you are, it is the need for leadership

  • Uncertainty makes leaders leaders
  • Uncertainty drives us crazy, it makes us nervous
  • Now you are the adult in the room, you have to make the decision, and that is difficult
  • The goal of leadership is not to eradicate uncertainty,but rather navigate it 

You will never have all the info you need to make a decision!

  • You have to make a decision
  • You have to make choices 

3 Questions to ask yourself as you make decisions

1. What would my replacement do?

  • This brings objectivity to the decision making process
  • We fall in love and comfortable with the way we do things and the way we make decisions.
  • Couch illustration, bought for one house and years later you moved and moved the old couch to a new house and it is ugly there, but by now you have fallen in love with that couch and you have lost objectivity and love the couch even though the couch is ugly and everyone except you realizes it.

When we get comfortable we lose our objectivity!

  • “Only the Paranoid Survive”-book by Andy Grove
  • Uses the Ferris Wheel story from book
  • He asked what new CEO would do if we were kicked out?

This question provides clarity!

  • The new CEO would get us out of memories
  • Why shouldn’t we walk out the door and do this?
  • We are so emotionally wrapped up in what we are doing that we will never be able to be successful at moving forward.

2. What would a great leader do?

  • Got this question from Bill Hybels
  • This question takes you out of your immediate situation, out of the smallness of your situation and elevates your perspective, expands your vision.
  • He references Jack Welch, other great leaders
  • Great leaders, selfless, not in it for me, and not concerned for my own reputation.
  • CFA example: competition from Boston Chicken (Market) how do we outgrow BM?
  • How do we get bigger and get bigger faster?
  • “Wealth Isn’t Worth It”-Truett Cathy book details this story

Truett emphatically comments that; We must quit talking about getting bigger, start talking about getting better, If we get better customers will demand we get bigger!

  • In the year 2000 BM was in bankruptcy while CFA hit a billion in sales as a company.
  • This question will create margin in your thinking
  • If you ask this question before you make commitment to follow thru with the answer, you will step into a new arena of thinking as a leader.
  • Once it dawns on you that there is a different path, different possibilities it will expand your thinking and broaden your horizons. 

Some of you will become great leaders because of asking this question!

  • There will be tension in that question
  • There will be extraordinary opportunity in that question

3.  What story do I want to tell?

  • Every decision you make is a part of the story you want to tell.
  • When this is simply a story I tell, what story will you tell?
  • This is the legacy you will leave.

Don’t ever make a decision that will make you a liar for life?

  • Will there be dark periods in your life that you have to skip over? 
  • Will there be bad decisions, things you don’t want uncovered, stories you don’t want revealed, closets you don’t want open?
  • Your story is with you forever!
  • Make your story one you want to be able to tell. 
  • A story you will be proud to share with your children.
  • Live life without regrets.

Charlie illustration about working for billboard company and demands for 6 days a week, he left company due to the fact he didn’t want to compromise his family, he started his own business in ATL and grew it large and sold it for a lot of money, but he had  his family because he didn’t compromise his core values. The leaders at other company were also successful financially but most lost their families.

  • I will never sacrifice my family for the sake of my career!
  • Never write a story you will regret and don’t want to tell

Make it a story your are proud to tell at every single aspect of you life! You get to decide what the story is that you write and the story you will tell 5 years from now and beyond!

  • Money comes, money goes…but your story is with you for life. Make sure it is something you are proud of.

John Maxwell’s most recent book is an excellent source for understanding leadership growth and progression. This book provides a great paradigm for understanding leadership and some great tools for understanding where you fit on the 5 Levels of Leadership.

As John moves through the levels he details the pros and cons of each level and the limitations that are found at that level. He gives clear direction on how to ascend the levels as you grow and develop your leadership abilities.

Here is a chart that summarizes the 5 Levels of Leadership.

Overview of the 5 Levels of Leadership

Level 1: Position

  • Position is lowest level of leadership
  • Your only influence comes by way of your job title
  • People follow because the have to.
  • Based on rights granted by the position and title.
  • Everything is wrong with using position to get people to follow you.
  • Position is a poor substitute for influence.
  • Never a leader at this level, only a boss
  • Have subordinates not team members
  • Rely on rules, regulations, policies and organization charts to control their people.
  • People will only follow within stated boundaries of their authority
  • People do only what is required of them.
  • Don’t get discretionary effort.
  • Usually have difficulty working with volunteers, younger people, and the highly educated.
  • Have no influence
  • Tend to be more independent
  • Does not require effort or ability to achieve this level.
  • Anyone can be appointed a position.

Level 2:  Permission

  •  Based entirely on relationships
  • People follow because they want to
  • When you like people and treat them like individuals, you begin to develop influence with them. You develop trust.
  • Agenda is not preserving position but instead it’s getting to know their people and figuring out how to get along with them.
  • Leaders find out who their people are.
  • Build solid, lasting relationships.
  • You can like people without leading them, but you cannot lead people well without liking them.

 Level 3: Production 

  • Danger of getting to permission level is that leader might stop there.
  • Good leaders don’t just create pleasant working environment, they get things done.
  • Level 3 = Results
  • Leaders gain influence and credibility and people begin to follow them because of what they have done for the organization.
  • Results of hitting level 3: work gets done, morale improves, profits go up, turnover goes down, and goals are achieved and momentum kicks in.
  • Leading others becomes fun
  • “When you are winning nothing hurts” Joe Namath
  • Leaders can become change agents at this level
  • Tackle tough problems and face thorny issues.
  • Make difficult decisions that will make a difference.
  • Take people to the next level of effectiveness.

Level 4:  People Development

  • Leaders become great not because of their power but because of their ability to empower others.
  • Use their position, relationships, and productivity to invest in their followers and develop them until those followers become leaders in their own right.
  • Reproduction
  • Level 4 leaders reproduce themselves
  • Production may win games, but People Development wins Championships!
  • Teamwork goes to very high level here.
  • High investment in people deepens relationships, helps people know one another better and strengthens loyalty.
  • Performance increases at this level
  • You now have more leaders on team
  • These leaders help improve everybody’s performance.
  • Level 4 leaders change the lives of people they lead.
  • Their people follow them because of what their leaders have done for them personally.
  • Relationships are often lifelong.

Level 5: Pinnacle 

  • Highest and most difficult level of leadership
  • Levels 1-4 can be learned
  • Level 5 requires not only effort, skill and intentionality, but also a high level of talent.
  • Only naturally gifted leaders ever make it to this level.
  • Develop other leaders to become level 4 leaders.
  • Developing followers to lead on their own is difficult.
  • Most leaders don’t do it because it takes so much more work than simply leading followers.
  • Developing leaders to the point where they are able and willing to develop other leaders is the most difficult task of all

A Minute with Maxwell

Leadership Shorts-Abraham Lincoln

Good to Great #4: Confronting the Brutal Facts

Leaders, Not Managers

Good to Great #6 A Culture of Discipline

Necessary Endings-Dr. Henry Cloud Simulcast Part 1

Do you know when to quit?

The 5th Quarter: Leadership born out of Tragedy

Good To Great #8: The Flywheel & The Doom Loop

Good To Great #7: Technology Accelerators